Welcome to SCENTDOT.
By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. Indroduction
This website is operated by SCENTDOT (“we”, “our”, “us”).
By visiting our site or purchasing any product, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please discontinue using our website.
2. Eligibility
To place an order, you must:
- Be at least 18 years old, OR
- Use the website under the supervision of a parent or guardian.
3. We strive to display accurate product descriptions, fragrance notes, sizes, and packaging.
However, minor variations in color, packaging, or bottle design may occur.
Perfume performance may vary depending on:
- Skin type
- Weather conditions
- Application method.
4. All prices listed on our website are final and inclusive of all applicable taxes.
We accept Prepaid orders only. Cash on Delivery (COD) is not available.
Prices may change at any time without prior notice.
5. We process all prepaid orders within 1–2 business days.
Delivery time varies depending on your location.
We currently offer Free Shipping on all orders.
Shipping charges, if any, will be updated on this page in the future.
Delivery delays may occur due to courier issues or unforeseen circumstances.
Please refer to our Shipping Policy for complete details.
6. Returns are accepted only for:
- Wrong product received
- Damaged or leaked item
- Missing item
Perfumes that are opened, sprayed, or used are not eligible for return due to hygiene reasons.
To request a return, please visit our Return Policy page and click the “Return Request” button.
The Return Request Form is visible only to logged-in customers. You must log in to your account to submit a return request.
Please upload a clear product photo and video when submitting your request.
Refer to our Return Policy for full details.
7. Customers can cancel their order only before it has been shipped or dispatched. Cancellation requests must be submitted before dispatch confirmation.
Once the order has been shipped or dispatched, cancellation is not allowed.
If the order is prepaid and canceled before dispatch, the refund will be processed within 5–7 business days to the original payment method.
To cancel your order, please contact us with your Order ID at:
Email: scentdotofficial@gmail.com
Phone: +91 7574895669
We reserve the right to cancel any order due to:
- Stock unavailability
- Verification issues
- Incorrect address
- Fraudulent activity
- Product unavailability
- Technical errors
In such cases, a full refund will be issued to the original payment method.
8. All content on this website, including:
- Brand name
- Logo
- Images
- Designs
- Text
is the intellectual property of SCENTDOT™.
Unauthorized use, copying, or reproduction is strictly prohibited.
9. Customers must not:
- Misuse the website
- Attempt to harm our servers
- Use fake details for returns
- Post fake or misleading reviews
We reserve the right to refuse service to anyone violating these terms.
10. SCENTDOT is not responsible for:
- Allergic reactions (patch test recommended)
- Courier delays
- Incorrect address provided by the customer
- Any damage caused after delivery
Our liability is limited to the value of the purchased product.
11. We collect personal data only to:
- Process orders
- Provide customer support
- Improve user experience
We do not sell customer data to third parties.
Refer to our Privacy Policy for complete details.
12. We may update these Terms & Conditions at any time.
Changes will be posted on this page.
13. For any queries related to these Terms & Conditions:
Phone: +91 7574895669
Email: scentdotofficial@gmail.com