1. Introduction
Thank you for visiting SCENTDOT.
Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or place an order.
By accessing our site, you accept the practices described below.
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2. Information We Collect
✔ Personal Information (Provided by you)
We collect information when you place an order, contact us, or create an account:
Full Name
Email Address
Phone Number
Billing / Shipping Address
✔ Order & Transaction Information
Products purchased
Payment mode
Order history
Return/refund details
> Note: SCENTDOT does not store your card, UPI, wallet, or banking passwords.
All online payments are processed securely by third-party payment gateways.
✔ Automatically Collected Technical Data
When you browse our site, we automatically receive:
IP address
Browser type
Device type
Pages viewed
Time spent
Cookies & session IDs (for cart, login, and analytics)
This helps us improve your shopping experience.
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3. Use of Information
We use your information to:
Process and deliver orders
Communicate order updates & tracking details
Provide customer support
Verify payments
Handle returns or refunds
Improve website performance
Detect & prevent fraud or misuse
Send marketing emails (only if you subscribe voluntarily)
We do not misuse your information or sell it to advertisers.
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4. Consent
By providing personal information to complete a transaction, verify your payment, or place an order, you give us consent to use your data for that specific purpose.
Withdraw Consent
If at any time you want to withdraw consent or unsubscribe from marketing emails, simply contact us at:
📧 scentdotofficial@gmail.com
We will remove your data as per your request.
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5. Cookies & Tracking Technologies
SCENTDOT uses cookies to provide a smooth and personalized shopping experience.
Cookies help us:
Keep items in your shopping cart
Remember your login session
Improve website speed
Analyze how users interact with our website
Show relevant recommendations
You may disable cookies in your browser, but some website features may not work properly.
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6. Third-Party Services
We work with trusted service providers who assist in:
Payment processing
Order shipping
SMS/Email notifications
Website analytics (Google Analytics / Meta Pixel)
These partners receive only the information necessary to perform their services.
They must follow strict data-protection rules and cannot misuse your data.
Payment Security
All payment transactions follow PCI-DSS standards and are encrypted by the payment gateway.
SCENTDOT never stores your card details.
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7. Data Protection
We use secure servers, encryption, and restricted access to protect your information from:
Unauthorized access
Loss
Misuse
Alteration
Only authorized SCENTDOT team members can access data on a need-to-know basis.
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8. Data Retention
We retain your information only as long as necessary:
To complete orders
To support returns/refunds
For tax, legal, or accounting requirements
After this period, your data is safely deleted.
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9. Customer Rights
You may request:
Access to your personal data
Correction of incorrect details
Deletion of your account
Withdrawal from marketing communication
Simply email us anytime.
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10. Age Requirement
SCENTDOT products are intended for individuals 18 years and older.
We do not knowingly collect data from minors.
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11. Policy Updates
We may update this Privacy Policy as needed.
Any changes will be posted on this page.
We encourage you to review it periodically.
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12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 scentdotofficial@gmail.com
We are happy to assist you.